We provide assurance and comfort in the existing strong control environment of Global Business Service organization through our regular controls self-assessments in each of the three Business Service Centers. We consult as Trusted Advisors operational teams in the Business Services Centers, partner with Global Process Owners, Automations teams, Global Controllers organization in continuous standardization and driving efficiencies activities. We are one global team of talented internal control professionals with strong controls, accounting, audit background.
GPOs (Global Process Owner) is a global organization under the GBS (Global Business Services), GPO provide services exist in four workstreams; Source to Settle (StS), Account to Report (AtR), Financial Planning and Analysis (FP&A) and Order to Cash (OtC). It operates across both the Human Health and Animal Health divisions. GPO are responsible for designing, governing and improving the global processes within each workstream.
Standardization: GPO ensure that processes are followed consistently across the globe, GPO identify if there are deviations in processes and, as far as possible, eliminating them.
Optimization & Automation: GPO work with their stakeholders to identify and implement opportunities for efficiencies within processes; this could be anything from data changes, process changes, alignments of roles and responsibilities, technical system changes, implementation of technology enablers to larger scale projects.
Lean Six Sigma is a methodology that relies on a collaborative team effort to improve performance by systematically eliminating the waste of time, inventory, motion, waiting, over production, over processing, defects and skills. As part of global CI CoE (Continuous Improvement Center of Excellence) organization, the EMEA Black Belt specialist’s mission is to create a Continuous Improvement culture within Business Service Center EMEA Finance through Lean Six Sigma mythology.
We help our customers to identify, assess, and deliver process automation through Robotic Process Automation, to improve employee satisfaction by removing routine tasks, enhance compliance by lowering operational risks, and improve customer satisfaction. On the journey to intelligent automation, we work closely with our Information Technology counterparts to foster offerings by adding more technology options like Optical Character Recognition or Natural Language Processing and Best Practices to allow faster automation of more complex processes.
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